As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensure we are producing high quality products that meet the standards of our regulatory bodies and our customers.   Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.   Position Title: Manager, Customer Service & Field Service   Reports to: Director, Customer & Technical Service   Department: Field Service   Location: Allen, TX 75002   Summary: Direct, coordinate, and monitor the overall operation of both field service and customer service. Ensure work is being performed that will achieve predetermined goals.  Represent Quest Medical, Inc. in interaction with customers and responsible for customer satisfaction.   Requirements:

• Five or more years of experience in electronic/electro-mechanical assembly of medical devices or instruments.
• Ability to manage financial responsibilities.
• Ability to travel periodically on special assignments.
• Experienced in dealing with internal and external customers regarding field service and customer service activities,
• Computer literate: MS Office and JD Edwards (or other ERP system).
• Ability to use standard field service engineer’s tool sets (scope, DMM, DVM).
• Degree in electronics/electronics technology/biomedical technology or equivalent related experience.
• Leadership quality demonstrated by past experience.

  Responsibilities:

• Provide direction and personnel development in the operation of the Field Service Engineering and Customer Service departments.
• Ensure instrument malfunctions are isolated and corrections and corrective actions are taken in a timely manner.
• Analyze Q-Pulse reports of technical problems to determine trends affecting future design, production, service and maintenance processes and recommends modifications and engineering changes to eliminate future problems.
• Assists in collecting data for established metrics.
• Maintains workflows to ensure departments operated within established norms.
• Develops and documents procedures for internal, field service, customer service, and training activities.
• Ensures a price list for MPS raw material product lines is reviewed and revised at least annually. Obtain management’s approval for pricing, and for changes or deviations to approved product pricing.

  Notables / Benefits:

• Summer hours available
• Mid-size company with great company culture that is well diverse
• Have a voice in the company
• Average tenure for employee population is 7+ years
• 401k with employee matching available
• Paid vacation, health/dental/vision, and other excellent benefits

  An Equal Opportunity Employer  

As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensure we are producing high quality products that meet the standards of our regulatory bodies and our customers. Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be. Position Title: Manufacturing Lead – 1^st Shift Reports to: Production Supervisor Department: Manufacturing Operations Location: Allen, TX (75002) 1^st Shift Schedule: 7 AM – 5:30 PM / M - TH Summary: Ensure product is built correctly by following written procedures, training of operators, set up of manufacturing line or cell, and communicating expectations to the operators. Duties also included monitoring scrap, stock transactions, and operator output. Must be able to work with minimal supervision, communicate effectively with subordinates, and not be afraid to make decisions based on company goals. Requirements:

• High school graduate, Associates degree preferable.
• Minimum of three years of supervisory experience in a manufacturing environment.
• Ability to read, write and perform simple math.
• Excellent organizational, interpersonal and communication skills.
• Be able to make informed decisions in a fast-paced environment.
• Computer literate in MS Office applications.
• Must be able to continuously stand, walk, and/or lift materials of various weights and sizes.

Duties:

• Monitor and direct assembly line activities and communicate process or parts deviations to supervision.
• Perform line setup and line clearance.
• Ensure that the product is assembled to specifications.
• Perform and document training of operators.
• Ensure completion of weekly production schedule for assigned product lines.
• Complete DHR paperwork.
• Perform work order completion transactions.
• Perform assembly line activities as required.
• Be able to interface with operators and report any personal issues to supervision.
• Monitor labor efficiency and scrap for assigned products.
• Incorporate Lean Manufacturing tools and techniques into daily job.

Notables / Benefits:

• Mid-size company with great company culture that is well diverse
• Have a voice in the company
• Average tenure for employee population is 7+ years
• 401k with employee matching available
• Paid vacation and other excellent benefits

An Equal Opportunity Employer

As a part of the team, you will be contributing to each of our core beliefs: Empowerment, Innovation, Speed & Purpose, Teamwork & Collaboration, Growth, and Fun. You will be empowered to ensure we are producing high quality products that meet the standards of our regulatory bodies and our customers. Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.   Position Title: A/P Coordinator – direct hire / full time   Reports to: Accounting Supervisor   Department: Accounting   Location: Allen, TX 75002   Summary: Responsible for all activities involved in the daily operations of the Accounts Payable Department for Quest Medical, Inc. and Atrion Corporation. Requirements:

• Minimum 2 years college with focus on Accounting
• 5 - 8 years AP Experience in a Manufacturing environment
• Skilled in the use of office equipment including data processing, Excel, and Word.
• Organized, accurate and strong attention to details.
• JD Edwards Software preferred; AS400 a plus
• Ability to focus and work independently, resolve issues with minimal disruption to fellow employees.
• Team player.

Duties:

• Balance and maintain A/P daily and close books monthly within prescribed schedule.
• Verify the accuracy of daily purchase orders, receiving documents and match to invoices.
• Code various non-purchase order invoices (i.e. utilities, telephone, postage, etc.) and insure proper approvals.
• Insure all check requests are coded and properly authorized.
• Make sure that all approved payments are paid on time.
• Maintain Accounts Payable files on an as needed basis.
• Assume responsibility for all Accounts Payable transactions including voiding of checks, issuing stop payment requests, replacement checks, and maintaining customer payment files.
• Assist with month end close duties including AP reconciliations and Sarbanes Oxley schedules.
• Perform related duties as delegated, assigned and required.
• Respect the confidentiality of information learned through one’s employment.
• Exercise courtesy and respect fellow employees, customers and public.

  Notables / Benefits:

• Summer hours available
• Mid-size company with great company culture that is well diverse
• Have a voice in the company
• Average tenure for employee population is 7+ years
• 401k with employee matching available
• Paid vacation and other excellent benefits

  An Equal Opportunity Employer

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.   Position Title: Electronic Assembler (1^st Shift)   Reports to: Production Supervisor, Electronic Manufacturing   Department: Electronics Manufacturing   Location: Allen, TX (75002)   1^st Shift Schedule: 7 AM – 5:30 PM / M - TH   Summary: Builds an assembly correctly using documented procedures (BOMs, Routers, Drawings, MAPs and SOPs).   Requirements:

• High school diploma or equivalent preferred.
• Strong hand-eye coordination and dexterity.
• Able to read and understand Basic English, follow directions, and sit and work for hours at a time.
• Good attendance.
• Must be willing to learn (more than one assembly/testing operation) and be flexible at all times
• Ability to work under strict deadlines in a fast paced environment
• 1-5 years’ experience in mechanical component assembly with the use of basic mechanical tools
• Must be able to lift approximately 75lbs
• Availability to work over time when required.
• 5’s and Lean Concepts

  Duties:

• Use a variety of methods to assemble parts according to approved and released Device Master Records (DMR’s) and associated documents.
• Perform tasks directed by production supervisors; Follows both verbal and written directions.
• Follow all standard operating procedures (SOP) and Quality System Regulations, and ISO requirements when performing tasks.
• Follow manufacturing assembly procedures, test procedures, inspection procedures and documents results on proper documents.
• Operate a variety of simple manufacturing machinery and test equipment in performance of duties.
• Produce quality products and checks for noncompliance.
• Document work performed in accordance with procedures.
• Build and test products within the established labor hours.

    An Equal Opportunity Employer  

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 7+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.   Position Title: Quality Engineer I – direct hire / full time (Multiple openings) Reports to: Director, QA/RQ or Quality Systems Manager   Department: Quality   Location: Allen, TX 75002   Summary: Responsible for maintaining and improving the quality management system.  Performs activities to support quality aspects of design and development, manufacture, and post-production of components and finished products.  Conducts Corrective and Preventive Action activities to investigate causes of non-conformance, determine root cause and implements correction actions to eliminate quality problems.  Provides support and leadership to teams focused on CAPA.  Supports supplier quality program by performing audits, managing supplier metrics, and managing supplier correction action plans.  Develops various product tests and conducts data analysis.  Develops qualification test protocols and generates reports as needed.  Provides guidance on engineering projects. Supports the internal and external quality audit program. Uses statistical tools to analyze data, make acceptance decisions, and improve proves capability.   Requirements:

• Bachelor of Science degree in a technical area such as science, engineering, math or equivalent experience
• A minimum of 2 years of experience in a quality role in a regulated industry such as medical device or pharmaceutical is preferred.
• Familiarity with FDA Quality System Regulation, MDD, ISO 9001, ISO 13485, and ISO 14971 is preferred
• Strong unbiased advocate of compliance
• Ability to work efficiently in a team environment
• Must possess technical writing, project management, and fundamental problem-solving skills
• Experience using word processing, spreadsheet, data management and/or design of experiments
• Prior experience in auditing is desired
• Previous experience performing laboratory and/or mechanical testing required
• Excellent strong verbal and written communication skills
• Ability to travel up to 10% of the time

  Responsibilities:

• Support daily manufacturing activities and work with Engineers to resolve line issues and implement corrective actions.
• Provide technical support for incoming inspection and lot release testing activities.
• Provide support and leadership to Product Improvement Teams as Quality Engineer.
• Manage customer complaint investigations from initiation through investigation and closure. Ensure reportability assessments are made in a timely manner for each complaint.  Ensure quality, in-depth investigations are performed, including effective root cause and corrective action assessments.
• Manage NCMR investigations from initiation through investigation and closure. Perform product dispositions in a timely manner.  Ensure quality, in-depth investigations are performed, focusing on elimination of the defect condition through effective root cause and corrective action problem solving techniques
• Provide input to the Supplier Quality program by evaluating potential suppliers, managing supplier corrective actions, performing supplier audits, and evaluating quality metrics.
• Support the Internal Audit program by auditing, identifying and correcting deficiencies, creating reports, and conducting verifying effectiveness of corrective actions
• Provide quality engineering support to engineering project teams associated with new product development projects or process improvement projects
• Revise quality system procedures (SOPs and WIs)
• Write protocols and coordinate the testing for validation activities, component qualification activities, IQ/OQs, test method validations, and Gage R&R studies.
• Develop and maintain risk management files and quality control plans for components, devices and processes.
• Provide training and/or technical guidance to QA Technicians and production staff as required.
• Uses statistical analyses and interpretations for investigations, specification setting activities, and test protocols.
• Participate in inspections with FDA, ISO, MDD, MDSAP and other regulatory agencies.
• Support major quality projects which result in CPAR files
• Use effective problem solving techniques to support successful completion of job duties.
• Strive to constantly innovate and implement improvements for improved methods for testing components.
• Works under general supervision. Relies on instructions and pre-established guidelines to perform the functions of the job.

  Notables / Benefits:

• Summer hours available
• Mid-size company with great company culture that is well diverse
• Have a voice in the company
• Average tenure for employee population is 7+ years
• 401k with employee matching available
• Paid vacation, health/dental/vision, and other excellent benefits

  An Equal Opportunity Employer  

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 10+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.   Position Title: Sales Representative – direct hire / full time   Reports to: Sales Manager   Department: Sales & Marketing   Location: Candidate can be based in North Carolina, South Carolina, Virginia, DC, Maryland, Delaware (Mid-Atlantic region of the US)   Summary: This position is responsible for revenue generation.  The Representative needs to be experienced in prospecting to generate own opportunities, follow-up, and post-sale account management across product offerings in Anesthesia, Neonatal and Pediatric Care, Critical Care, Oncology, and CV Surgery.  Sales-oriented individual whose primary responsibility is to sell Quest’s disposable Infusion Therapy product lines to ensure company’s sales goals and objectives are achieved.   Requirements:

• 2+ years Sales and/or Business Development experience
• Experience selling to various hospital departments, including NICU, PICU, CVOR, Anesthesia, etc.
• Experience with disposable devices (Vascular Access, Infusion)
• Demonstrated Sales growth Year Over Year
• Ability to present to large groups
• Articulate with excellent communication skills and timely follow up
• Bachelor’s degree or equivalent experience required; clinical or advance degree a significant plus
• Willingness and desire to travel. Ability to travel 50% of work time.
• Strong drive and desire to succeed and opportunistic mentality toward selling
• Strong interpersonal relationship building skills
• Team player aligned with the company’s mission statement
• Must possess or have access to a well-maintained automobile
• Valid driver’s license required

  Duties:

• Oversee large, regional territory targeting larger hospitals and IDN’s.
• Increase Sales and Revenue by prospecting for new customers and growing existing business with current customers.
• Meet and exceed annual sales goals.
• Establish relationships with Key Opinion Leaders (KOL’s) within key accounts (GPO’s, IDN’s, Hospitals, etc.) to ensure Sales Goals/Strategies are executed and contract compliance is fulfilled.
• Responsible for full sales engagement and cycle to include all hospital decision makers (initial product introduction, clinical & administrative approval, delivery and post-sale support & training).
• Persuade customers in selecting products from our Infusion Therapy product line; understanding feature/benefit intricacies involved in meeting their needs and patient metrics/goals.
• Works with supervisor to develop and implement working sales plans which include short and long term strategies to maximize market penetration and profitability; initiating and driving sales efforts and performance.
• Keep up-to-date with market trends, product development, hospital initiatives and drivers, and may collaborate inter-departmentally identifying new product/market development.
• Develop, nurture, and leverage relationships with key individuals at target accounts, and regularly follow-up with existing customers to maintain business/sales and good relationships.
• Create and sustain a positive professional image of Quest Medical with all hospital personnel.
• Maintain an excellent working knowledge of Quest products and competitive product/pricing landscape.
• Communicate regularly and effectively with the sales team and inside resources to continuously improve the sales process and company’s products.
• Manage sales activities and notes using CRM tool.
• Prepare weekly, monthly and quarterly sales reviews as requested by Sales Leadership.

Notables / Benefits:

• Mid-size company with great company culture that is well diverse
• Have a voice in the company
• Average tenure for employee population is 10+ years
• 401k with employee matching available
• Paid vacation and other excellent benefits

  An Equal Opportunity Employer  

Quest Medical, Inc. is a US based manufacturer that develops and manufactures sterile medical devices for a variety of medical markets. Those markets include cardiac surgery, ophthalmic surgery, oncology, IV fluid, and anesthesia delivery. Our company culture is very diverse and the average tenure for our employee population is 10+ years. If you are looking for a stable and successful company where your voice will be heard, Quest is the place to be.   Position Title: Clinical Specialist Co-Op (Looking for a Co-op Student for the Spring 2023/Summer 2023 session & an additional Co-op Student for the Summer 2023/Fall 2023 session)   Reports to: Director of MPS Clinical Sales   Department: Sales   Location: Allen, TX 75002 / Field   Summary: The Clinical Specialist Co-Op will be responsible for assisting the clinical specialist, participating in clinical evaluations & trials, in addition to collecting, analyzing & reviewing data at hospital accounts nationwide. Responsibilities will also include assisting the Clinical Specialist in wet lab set up and demonstrations & presentations given at hospital accounts, professional meetings cardiothoracic residency/fellowship programs, perfusion schools and simulation enters. Collaborate with Quest’s R&D team on new product development activities to provide clinical input.   Requirements:

• Capable of managing time and resources within the assigned customer accounts.
• Ensure compliance with governmental regulations and maintaining honesty, integrity and excellent work ethics.
• Be able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the
• Must have sound knowledge of a variety of alternatives and their impact on the business, and be able to exercise judgment in selecting innovative and practical methods to achieve problem resolution in the assigned
• Basic to intermediate skills in Microsoft in Excel, Word, SharePoint, Outlook and familiarity with CRM
• Must have a valid driver’s license

  Duties:

• Serve as a key partner to Quest Clinical Specialist & customers in the field. Develop & maintain strong relationships. Promptly respond to customer needs & complaints regarding products & service.
• Participate in clinical evaluations & trials.
• Collect, analyze & present clinical data related to the use of Quest products.
• Assist the Clinical Specialist with wet lab set up at professional meetings, cardiothoracic residency & fellowship programs & perfusion schools.
• Assist the Clinical Specialist and determine the needs (e.g., products, goals and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Quest products can best address their specific
• Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences)
• Educate customers on the merits and proper clinical usage of company products by demonstrations using a wide variety of formats and platforms
• Observe actual procedures in the operating room of hospital accounts to gain insight into the specific nuances of each physician & perfusionist.
• Collaborate with R&D team on new product development activities to provide clinical input

  Quality Requirements:

• Build Quality into all aspects of
• Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to your job function).
• You must have the education and ability to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function).
• Attend all required Quality & Compliance training at the specified
• Adopt the “Beyond Compliance Quality Culture” in the work environment; always meet and exceed requirements.
• Must practice verbatim compliance (exact compliance, no interpretation) with corporate Quality and Regulatory procedures (As applicable to your job function).
• If your job description requires customer facing activities, you must thoroughly understand and comply with the Customer complaint reporting process and complaint procedures (As applicable to your job function).
• Must be able to promptly report any non-compliance issues to QA, RA, Compliance officer or appropriate administrator, including the Compliance
• Will be expected to build competence with 21 CFR 820, 801, 803, 806 and any other applicable federal regulations, and Quality standards (As applicable to your job function).

  Environmental/Safety/Physical Work Conditions:

• Ensures environmental consciousness and safe practices are exhibited in
• Ensure up-to-date knowledge and compliance with all environmental, safety and health Make management aware of any actual or potential hazards in work environment and recommend any improvements to reduce exposure
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments
• Will be required to lift up to 40 LBS
• The position requires travel of approximately 75% and above.

  Internal and External Contacts/Relationships:

• Field Sales and Service
• Marketing
• Perfusionists, Physicians, nurses and other hospital

  Disclaimer: The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.   An Equal Opportunity Employer